Policies & Terms – 2025
alydunne.com
Appointments & Cancellation Policies
Appointments & Scheduling
- Astrology Appointments: To book an appointment, payment must be completed online. For new clients, a minimum of 72 hours notice is required to prepare your charts.
- Coaching Clients: Please schedule at least 24 hours in advance. For urgent requests, email first to check availability.
- All appointments must be prepaid using a credit card or PayPal through the online payment system.
Rescheduling & Cancellation
- 72-Hour Reschedule Policy: If you need to reschedule, you must email your request to [email protected] or use the contact form at least 72 hours before your appointment.
- Missed or Late Cancellations: If you cancel less than 72 hours before your appointment or miss your session, you will not receive a refund or credit toward another appointment.
- Time Zone Considerations: All appointments follow Pacific Time (West Coast, California). Ensure you check time differences to avoid missing your session.
- Late Arrivals: If you are 10 minutes late or more, your session may be canceled and considered a missed appointment. If accepted, the remaining time will be used, but refunds or additional time will not be provided. Contact me in advance if you expect to be late.
- There are NO REFUNDS provided.
Expiration of Purchased Sessions
- All purchased sessions must be used within one year from the purchase date. Expired sessions are non-refundable and cannot be redeemed.
- If you have a missed or same-day rescheduled appointment, your new session will not be scheduled until full payment for the next appointment is received.
Clarity on Non-Licensed Status
- Services offered are alternative and complementary and are not a substitute for licensed medical, psychological, legal, or financial advice.
- I do not provide financial advice, and clients should consult a licensed financial professional for financial matters.
- Services are not regulated by any state licensing boards, and clients are responsible for seeking licensed professionals when needed.
No Guarantees on Outcomes
- No specific results or outcomes are guaranteed.
- Clients are responsible for their own interpretation and decisions following a session.
Recording Policy
- Clients are encouraged to record their sessions on their own devices, either through their phone or via Zoom.
- Aly does not record sessions for clients except for QHHT hypnosis sessions.
- No refunds or session re-dos will be offered in the event of technical failure.
- All session recordings remain the intellectual property of Aly Dunne and may not be shared, sold, or distributed without prior written permission.
Right to Refuse Service
- Aly Dunne reserves the right to refuse service to any client at any time.
- This includes but is not limited to misconduct, excessive lateness, or circumstances where the session is not appropriate for the client’s well-being.
Intellectual Property Protection
- Any materials, including audio recordings, PDFs, and written content, provided by Aly Dunne are protected under intellectual property laws.
- Clients may not share, redistribute, or use these materials for commercial purposes without prior consent.
Expanded Liability Waiver
- Clients acknowledge full personal responsibility for their physical, emotional, and mental responses to all services.
- Clients waive all legal claims against Aly Dunne and indemnify her from any legal action regarding their experience.
- Clients assume all risks associated with sessions and understand that decisions made after sessions are solely their responsibility.
Packages Policy
- Coaching Packages are non-refundable, non-transferable, and must be used within one year of purchase.
- Each mentorship session follows the 72-hour cancellation/rescheduling policy. The session is forfeited if you cancel less than 72 hours in advance.
- By completing payment, you agree to these terms and acknowledge that the cancellation policy applies to each session within the package.
Gift Certificates
- To purchase or redeem a gift certificate, contact [email protected].
- All gift certificates must be prepaid.
- 72-Hour Policy: If you cancel with less than 72 hours’ notice, your gift certificate becomes void and cannot be redeemed for a future session.
- Unless otherwise stated, gift certificates expire one year from the purchase date and are non-refundable and non-transferable.
Course Policies
Enrollment & Payment
- Full payment must be made at the time of enrollment to secure a spot in any course.
- Payment plans may be available for select courses and must be adhered to as per the agreement.
- All course fees are non-refundable.
Cancellation & Refunds
- There are no refunds.
- If a course is canceled by Aly Dunne, a full refund or credit toward a future course will be provided.
Course Access & Materials
- Course materials, including PDFs, videos, and workbooks, are for enrolled students only and may not be shared, redistributed, or used for commercial purposes.
- Access to online course materials is granted for the duration specified at the time of enrollment.
Participation & Conduct
- Students are expected to participate fully in course activities and respect other participants.
- Disruptive comments may result in removal from the course without a refund.
Certificates & Completion
- Some courses may offer a certificate of completion. Students must meet all requirements to receive a certificate.
Legal Disclaimer
By booking a session or enrolling in a course, you acknowledge that:
- All readings and guidance provided by Aly Dunne & AlyDunne.com are for Spiritual and Educational purposes only.
- Services do not substitute for licensed medical, psychological, financial, or legal advice.
- Aly is not responsible for decisions made by clients post-session.
- You agree to release and hold Aly Dunne harmless from any claims or liabilities arising from your session or course participation.
You acknowledge and accept these Policies & Terms for 2025 by completing your payment.
Thank you for your understanding and cooperation.