Policies & Terms – 2025

alydunne.com

Appointments & Cancellation Policies

Appointments & Scheduling

  • Astrology Appointments: To book an appointment, payment must be completed online. For new clients, a minimum of 72 hours notice is required to prepare your charts.
  • Coaching Clients: Please schedule at least 24 hours in advance. For urgent requests, email first to check availability.
  • All appointments must be prepaid using a credit card or PayPal through the online payment system.

Rescheduling & Cancellation

  • 72-Hour Reschedule Policy: If you need to reschedule, you must email your request to [email protected] or use the contact form at least 72 hours before your appointment.
  • Missed or Late Cancellations: If you cancel less than 72 hours before your appointment or miss your session, you will not receive a refund or credit toward another appointment.
  • Time Zone Considerations: All appointments follow Pacific Time (West Coast, California). Ensure you check time differences to avoid missing your session.
  • Late Arrivals: If you are 10 minutes late or more, your session may be canceled and considered a missed appointment. If accepted, the remaining time will be used, but refunds or additional time will not be provided. Contact me in advance if you expect to be late.
  • There are NO REFUNDS provided.

Expiration of Purchased Sessions

  • All purchased sessions must be used within one year from the purchase date. Expired sessions are non-refundable and cannot be redeemed.
  • If you have a missed or same-day rescheduled appointment, your new session will not be scheduled until full payment for the next appointment is received.

Clarity on Non-Licensed Status

  • Services offered are alternative and complementary and are not a substitute for licensed medical, psychological, legal, or financial advice.
  • I do not provide financial advice, and clients should consult a licensed financial professional for financial matters.
  • Services are not regulated by any state licensing boards, and clients are responsible for seeking licensed professionals when needed.

No Guarantees on Outcomes

  • No specific results or outcomes are guaranteed.
  • Clients are responsible for their own interpretation and decisions following a session.

Recording Policy

  • Clients are encouraged to record their sessions on their own devices, either through their phone or via Zoom.
  • Aly does not record sessions for clients except for QHHT hypnosis sessions.
  • No refunds or session re-dos will be offered in the event of technical failure.
  • All session recordings remain the intellectual property of Aly Dunne and may not be shared, sold, or distributed without prior written permission.

Right to Refuse Service

  • Aly Dunne reserves the right to refuse service to any client at any time.
  • This includes but is not limited to misconduct, excessive lateness, or circumstances where the session is not appropriate for the client’s well-being.

Intellectual Property Protection

  • Any materials, including audio recordings, PDFs, and written content, provided by Aly Dunne are protected under intellectual property laws.
  • Clients may not share, redistribute, or use these materials for commercial purposes without prior consent.

Expanded Liability Waiver

  • Clients acknowledge full personal responsibility for their physical, emotional, and mental responses to all services.
  • Clients waive all legal claims against Aly Dunne and indemnify her from any legal action regarding their experience.
  • Clients assume all risks associated with sessions and understand that decisions made after sessions are solely their responsibility.

Packages Policy

  • Coaching Packages are non-refundable, non-transferable, and must be used within one year of purchase.
  • Each mentorship session follows the 72-hour cancellation/rescheduling policy. The session is forfeited if you cancel less than 72 hours in advance.
  • By completing payment, you agree to these terms and acknowledge that the cancellation policy applies to each session within the package.

Gift Certificates

  • To purchase or redeem a gift certificate, contact [email protected].
  • All gift certificates must be prepaid.
  • 72-Hour Policy: If you cancel with less than 72 hours’ notice, your gift certificate becomes void and cannot be redeemed for a future session.
  • Unless otherwise stated, gift certificates expire one year from the purchase date and are non-refundable and non-transferable.

Course Policies

Enrollment & Payment

  • Full payment must be made at the time of enrollment to secure a spot in any course.
  • Payment plans may be available for select courses and must be adhered to as per the agreement.
  • All course fees are non-refundable.

Cancellation & Refunds

  • There are no refunds.
  • If a course is canceled by Aly Dunne, a full refund or credit toward a future course will be provided.

Course Access & Materials

  • Course materials, including PDFs, videos, and workbooks, are for enrolled students only and may not be shared, redistributed, or used for commercial purposes.
  • Access to online course materials is granted for the duration specified at the time of enrollment.

Participation & Conduct

  • Students are expected to participate fully in course activities and respect other participants.
  • Disruptive comments may result in removal from the course without a refund.

Certificates & Completion

  • Some courses may offer a certificate of completion. Students must meet all requirements to receive a certificate.

Legal Disclaimer

By booking a session or enrolling in a course, you acknowledge that:

  • All readings and guidance provided by Aly Dunne & AlyDunne.com are for Spiritual and Educational purposes only.
  • Services do not substitute for licensed medical, psychological, financial, or legal advice.
  • Aly is not responsible for decisions made by clients post-session.
  • You agree to release and hold Aly Dunne harmless from any claims or liabilities arising from your session or course participation.

You acknowledge and accept these Policies & Terms for 2025 by completing your payment.

Thank you for your understanding and cooperation.